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Error 1324: Acrobat X Pro Cannot Uninstall with Win7

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adobe acrobat

Phenomenon

When we want to uninstall a Adobe Acrobat from Win 7 X64 machine, An error 1324 is thrown as the following:

error1324

Causes

This problem is caused by the change of some directories when the Adobe Acrobat was installed. While we know the causes, we don’t know which directories is changed by other users. Hence the solutions online such as: https://answers.acrobatusers.com/Error-1324-How-fix-q98438.aspx does not work for us.

Solution:

The Adobe has a cleaner called Adobe reader and acrobat cleaner solved our problem. The software can be downloaded at:

http://labs.adobe.com/downloads/acrobatcleaner.html

Please note: You should choose “AcroCleaner for 10.x and later” version if you want to clean Adobe Acrobat X pro.

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